Hereapostrophes information on a car repair shop for Honda and Acuras in the Denver area.
A friend of mine from my Toastmasters Chapter suggested that I call Barb Connell at TC Automotive & Performance in Arvada. When I contacted Barb, she immediately invited me over for a visit. Tobi Connell, Barbapostrophes husband, "was always a car guy." Tobi started his career at Pro Chrysler Jeep in Thornton, right out of the Denver Institute of Technology in 1992. He works on the cars and races, and Barb oversees the other side of the business, with able assistance from their friend Mike, who worked with Tobi at Empire Honda years ago and moved back from Texas to assist with business at the shop.
After a career change to working on Hondas, the Connells started their own business in October 2003 and moved to their present location at 5420 Marshall St (Unit F) in Arvada in December 2007. Barb ran an insurance agency for nine years herself, so she is able to answer a lot of questions for their clients (is this modification covered under my insurance policy?)
TC features a high-performance parts counter, and their specialty is Honda and Acura vehicles. Barb estimates about 40% of the storeapostrophes business is performance-related; they provide technical support for their customers and spend a lot of time at Bandimere Speedway. The shop project, a 2004 Sunset Orange "Hellement", has the stock engine with a turbo charger, lowered body and is air to water cooled. Since I worked for a Honda store for nine years, I thought the Hellement was really cute (sorry, guys, I canapostrophet help it - I know itapostrophes a sporty race car, but to me itapostrophes cute!)
Barb mentioned that most of their performance and maintenance clients come to them by referral or are repeat customers, and they do very little advertising. She has loyal drivers coming from as far away as Parker, Highlands Ranch… and even Wyoming! Excellent customer service is the key to Barb and Tobiapostrophes success, and they are trying to go green; Barb is to switching over to email for scheduled maintenance reminders, to save on paper and energy.
Barb, who is expecting their first baby, a little girl, in a few weeks, is active in the Arvada Chamber of Commerce and Womenapostrophes Business Network, and the company has earned the Master Tech/ Platinum Level with American Honda/ Acura, as well as the Better Business Bureau Gold Star Certification.
You can reach TC Automotive & Performance at 720-974-0888 or
http://www.tcperf.com